Turner Lodging Co., or ‘TLC’, is a Hospitality Management Company proudly serving hotel owners, developers and operators in Panama and Costa Rica with comprehensive expertise that includes providing a full spectrum of services in hotel or resort development from bare land to operations, in day-to-day hotel, resort or condominium management, and in specialized consultancy projects. These services are backed by three decades of experience in opening and operating world leading hotels and resorts in countries across five continents, including Central America.

TLC was incorporated in 2008 by Mark and Elaine Turner, who have over 50 years’ combined experience in the hospitality industry, having developed, opened and operated a wide range of properties in nine countries, including Luxury Spa and Golf Resorts, Boutique Resorts and Lodges, Business and City Center Hotels, for leading international hotel chains as well as independent owners and investors.

The Company’s mission and business plans are focused on delivering increased profits and capital appreciation for its clients while enhancing each property’s unique individuality and market positioning.

The team has extensive entrepreneurial experience and proven abilities in achieving business objectives in the most difficult of situations. Our strengths include the ability to open and operate different style of hospitality properties, turning around under-performing entities, repositioning, re-branding, refurbishing, as well as managing all aspects of resort and hotel development projects, from feasibility studies to pre-opening and onto full operations.

Overview of Our Professional Roles

1. As your Hotel Consultant or Partner during the development stages, we can advise you on how to avoid the pitfalls that have caused other hotel projects to not fulfill their full potential. There are many areas where we provide professional advice including feasibility studies, but one of the most important is working with your architects, planners and designers on space planning issues to ensure the resort or hotel is designed according to functionality and creative operational efficiency from both a guest and operator point of view. This alone can save you substantial dollars during and after build-out that may need to be spent on modification or correction. It also enables future profits to be maximized.

A Quick Tour for Hotel Clients in Project Development Stages

2. As your Pre-Opening Hotel Consultant or Partner, we will formulate a successful business plans to guide our management team from pre-opening stages into full operation mode and day-to-day management; we will lead a pre-opening team in planning and executing all tasks and functions involved in the countdown stages over a 6 to 18 months period or longer.

3. As your Hotel or Resort Operator on a management contract, we will safeguard your assets and utilize all our skills to optimize your bottom line profit. If appropriate to your circumstances we can also incorporate repositioning, upgrade, expansion, refurbishment or any form of product renewal.

4. In a short-term fix-it role we can help you strategize and make specific improvements in product quality, service delivery or drive a revenue center to its full potential.

5. On a consulting-only basis, we can perform financial benchmarking to review your financial performance against industry norms and competitors, and point out possible avenues for improvement. We can also evaluate your present management's performance and analyze what is being done well and what needs to be improved. To compete in today's global marketplace, we can help you reposition your property to give it a new competitive edge for you to stand out from among your competition. In all likelihood, your business circumstance may be extremely unique, but as veteran hoteliers, we can certainly help. Contact us today.

About Our Fees